Data Protection

Privacy Statement and Data Subject´s Rights in accordance with Art. 13, 14 GDPR

The protection of your personal data is an important concern for the Ludwig Schokolade GmbH & Co. KG. Therefore, our company collects and processes your personal data strictly in accordance with the data protection regulations. On this page, we inform you about the collection and processing of your personal data according to Art. 13, 14 GDPR.

Responsible for data processing is

Ludwig Schokolade GmbH & Co. KG
Senefelderstraße 44
51469 Bergisch Gladbach
T +49 2202 105-500
F +49 2202 105-501

Our data protection officer is

PricewaterhouseCoopers Legal AG Rechtsanwaltsgesellschaft
c/o Dr. Jan-Peter Ohrtmann
Moskauer Straße 19
40227 Düsseldorf
T +49 211 981-0

When visiting this website and using the various offers, we process your personal data as described in detail below.

When operating the website, we work together with an external service provider whom we have carefully selected and obliged in accordance with data protection regulations.

Table of Content

    1. Cookies
    2. Server-Logfiles
    3. Google WebFonts
    4. Google reCAPTCHA
    5. Google Analytics
    6. Matomo (previous Piwik)
    7. Facebook Fanpage
    8. Contact and Customer Complaints: form and email function
    9. Data Security
    10. Data Subject´s Rights

1. Cookies

2. Server-Logfiles

In addition, your browser transmits access data, so-called server log files, which we process each time you visit our website in order to guarantee system security and to compile usage statistics. In particular, the time of your visit, the page from which you visit us (referrer. URL), the subpages visited, your IP address, the data volume and the browser you use are transmitted to us. This data is required to ensure system security, e.g. to identify and block the hacker in the event of a hacker attack. This is in our overriding, legitimate interest and is in accordance with Art. 6 para 1 sent. 1 lit. f GDPR.

3. Google WebFonts

Our website uses Google WebFonts, a service provided by Google, Inc. This service enables us to provide you with a uniform, visually appealing website using the font library related to it. This is performed by loading and displaying the fonts used on this website through the browser you are using.

According to our information, the browser you use establishes a connection to the servers of our service provider and the information that our website was accessed with the IP address you used, is recorded. It is possible that your IP address will also be transmitted to the USA. The certification of our service provider under the EU-US Privacy Shield ensures an adequate level of data protection (list available at

A uniform and visually appealing design of our website is in our overriding, legitimate interest (Art. 6 para 1 sent. 1 lit. f GDPR). There is neither a user analysis nor a user profile created; your IP address is used exclusively for the targeted transmission of fonts.

Information of our third-party Google about WebFonts:

4. Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

With reCAPTCHA it should be checked whether the data entry on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this reCAPTCHA analyzes the behavior of the web site visitor on the basis different characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Visitors to the website are not informed that an analysis is taking place.

Data processing is carried out in accordance with Art. 6 para 1 sent. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his website offers against abusive automated spying and SPAM.

Further information about Google reCAPTCHA as well as Google’s privacy policy can be found via the following links: and

5. Google Analytics

a)    Purpose of data processing, recipient of personal data

We are using Google Analytics, a web analyses service provided